Known history of hypersensitivity to local anaesthetics of the amide type or to any of the ingredients in the jelly.
Xylocaine 2% Jelly with preservatives should not be used in patients with hypersensitivity to methyl and/or propyl parahydroxybensoate (methyl-/propyl paraben), or to their metabolite para amino benzoic acid (PABA).
Xylocaine 2% Jelly with preservatives should also be avoided in patients allergic to ester local anaesthetics which also have the metabolite PABA.